US T-shirts Complaint - Buyer Beware! - Purchase Of A Custom Printed T-Shirt

Review by SonyaSpringer on 2009-05-04
ONLINE -- BUYER BEWARE!!! I purchased a shirt from them and it never arrived. Turns out it was the fault of the post office, however, the company took shortcuts and didn't have package insured so they couldn't get their money back. When I asked for my refund, they stuck me with the shipping! I never even got the package. Not to mention the man, Dave, was unprofessional and rude.

Please if you are reading this looking for a good company, please be aware you may not have a good experience with this company.
Comments:3 Replies - Latest reply on 2009-05-06
Posted by Soaring Consumer on 2009-05-04:
You should not have to eat the shipping costs for an item that never arrives. It is the responsibility of the company who ships the item to make sure that the item gets to you. If they are taking shortcuts at their end that makes it easier to lose the package, they should eat the cost. Not you.

Dispute the remainder of the charge with your credit card company.
Posted by madconsumer on 2009-05-04:
sue em ....
Posted by SonyaSpringer on 2009-05-06:
Not worth sueing over $6 but the guy is still trying to pick the details and wants my forwarding address, etc. None of his business!! He is truly inappropriate and not knowledgeable of good customer service....so Please stay away from this company. Amex is a great company...no questions asked and full refund despite his decision. Thanks for reading and i hope it was helpful. These things may be petty and I normally don't have the time to do anything about people like this, but I just so happened to have a minute this time and over time perhaps what goes around comes around. Or not, either way now I know folks are reading.

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