National Home Protection Complaint - This Company Is A Scam
DALLAS, TEXAS -- This company is conducting business in the State of Texas ILLEGALLY. I was unaware that the Attorney General of Texas has ordered this company to stop doing business in Texas.
I purchased this warranty service two years ago, last November I placed a claim for my dishwasher. The company sent out a repair person who said the unit needed to be replaced. I was offered a new dishwasher or $127.00 in compensation. When I said I wanted a new dishwasher I was told the unit was on back order for 16 weeks, I said ok I would wait. 16 weeks later they still had not delivered the dishwasher..
My Air-conditioning unit went out and they pulled the same stunt. They required documentation that I had been servicing the units properly.. I sent them two years of documentation, only to have them ask for me to send it to three different numbers.
I then agreed to a settlement on the dishwasher and naturally got nothing.. These folks are thieves and I would never use them for anything.
[no solicitations please]