Thrifty Complaint - Charge For Second Driver When There Was None
ORLANDO, GEORGIA -- I rented two cars in Orlando, one for my husband and I and one for my son. When I came back to drop the car off they charged me $75.00 for a second driver on my sons car even though there was only one driver. When I argued with customer service I was told that was their policy and there was nothing they could do about it. I was furious and said this is fraud and I want to talk to a manager. The customer service representative said I am the manager.
I will never rent another car from Thrifty and recommend that you do the same. They are underhanded, sneaky and as far as I am concerned stole my money.