Avis Compliment - Avis Trying To Collect For Damages After Car Returned
VANCOUNVER, WASHINGTON -- My wife and I were planning a 2 week trip to Newfoundland and searched online for car rental rates.
To our astonishment Avis was about $400 to $500 below all other rental companies for a 2 week rental from the St John's airport. Too good to be true maybe?
We arrived at St John's after midnight and went to the Avis counter. Sure enough they had a car for us, but unfortunately there was only one person at the rental counter so we had to find our rental car on the parking lot ourselves. It was a lighted parking lot so I was able to walk around the car. It looked fine in that light.
At the end of our 2 week trip we returned the car to the Avis parking lot at around 5:00 AM on the morning of our early morning flight to Toronto.
There was no one at the Avis counter so we had been instructed to fill in the return information: mileage, full gas tank etc. and leave it with the keys on their counter.
There was no damage on the car when it was returned. The rental car had been sitting on their parking lot from around 5:00 AM until Avis opened their office at around 8:30 AM.
A couple a month later I received a letter from the Avis' office in New Jersey with an invoice for around $1100 for damages to their car. My credit card company (Mastercharge) had denied their attempt to charge my credit card for their invoice. When I phoned my credit card issuer to inquire about the Avis attempt at charges, they indicated (although they wouldn't say so in so many words) that they've seen this situation before and they always protect their cardholders in instances like this.
I've told Avis to get lost and they've given up trying to collect themselves. Now they've turned the file over to a collection agency that isn't getting anywhere with me either.
I look forward to defending myself in small claims court, which will never happen.
Even Avis isn't dumb enough to start a suit when they know it will cost them more than their phony invoice is claiming, especially when they don't have a case in the first place.
I've read a business report about businesses in North America that are expected to fail before the end of 2009. Guess which car rental firms on on list.
Budget and AVIS.
Both firms have debt that is suffocating them to a point that they won't be able to survive. Maybe Avis will be replaced by another rental company that doesn't try to rip off it's customers.