Kentucky Fried Chicken Complaint - Rude and Lying Manager
HOUSTON, TEXAS -- As everyone might already know, KFC thru Oprah Winfreys' show has a promotion of the new grilled chicken that came out.
A group of us employees decided to print the coupon which was for 2 free PCS of grilled chicken (managers' choice) 2 sides and biscuit. We all got together and went to KFC for lunch. As soon as we got there and the manager saw us with the coupons in our hands she starts yelling in front of the other customers. "Get out, there is no more grilled chicken", I stopped serving it at 2:00 pm. A customer asked why, that the coupon did not specify any particular cut-off time. She again said she ran out of chicken so he asked what about tomorrow? she goes; "I said no more and I am not having anymore go find it somewhere else" They read to her what the promo coupon said about end of promo, said she didn't care and to get out. She was not going to have it at her location anymore. SHE'S THE BOSS!!!!!
She was also very rude to her employees who were out at the dining area cleaning table and kind of sweeping pieces of trash from under the tables on the empty side. We were only 4 customers eating there 2 tables of 2 ea. and the rest was empty but there were people coming in (with coupons) whom she ran out of KFC and she didn't care to yell at her employee(s) that she embarrassed them.
If anymore customers came in, which with this promo quite a bit were walking in, she would also hide inside in the back of the ovens and yell from there to them to leave that there was no more promo at her place.
Something needs to be done by Kentucky corporate about this manager and some of her female employees, we also called to see "check" on family pack of grilled chicken (since she had told us that she ran out of it) and sure enough if you were going to buy it of course she asked us how many PCS we wanted and then gave us total for meal. but for our coupons she DID NOT HAVE ANY???????
We wish corporate office would do something about this. We have never been so humiliated and treated so bad in any of KFC locations we have visited here in Houston, and not only us 5 working girls, but we are sure there are a lot of unhappy customers that went there today.