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First Choice Power Complaint - First Choice Is A Bad Choice
Complaint
DALLAS, TEXAS -- First choice disconnected my power even though I was paid up on my bill, when they finally did the research they conceded that it was their error, but the woman that helped me stated that it was too late and I would have to pay a 450 reconnect fee ..on a little bitty 1 bedroom apartment, my bills have been averaging 250.00 a month and I am not going crazy with the air conditioner! I feel like no one in customer service really knows what is going on and they are taking advantage of people.
Do Not use them for your service. I should have stayed with Reliant.
Do Not use them for your service. I should have stayed with Reliant.
Comments:
Posted by Soaring Consumer on 2009-05-06:
Contact your local Public Utilities Commission. You should not have to pay an inflated penalty for their error.
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