Home Depot Compliment - Great Customer Service
HIGHLANDS RANCH, COLORADO -- I'm sure Home Depot may take a lot of hits and may be justified but I just experienced great customer service from them. I had a problem with their installers when ordering Maytag dishwasher, range, microwave and refrigerator. The installers scratched the range; it had a missing foot and the top oven door would not stay all the way closed causing the light to come on. I called the Maytag customer service to report the problem. They only consolation that I could get was a "repair". After spending almost $4000 and it was an installer error, that I should receive a new appliance. When I could not reason with Maytag, I called Home Depot customer service. This lady was very nice, concerned about my problem and worked with Maytag to ensure that I received a new appliance. She also went the extra mile to see that I would not get the same installers delivering my new range. I loved working with the salesman when ordering the appliances. He was very knowledgeable and helpful and ensured that I received the correct appliances.
When there was a problem, Highlands Ranch Home Depot customer service came to the rescue. Thank you Home Depot for your help. You did shed a little sunshine my way. I won't forget your great service.
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