Jewelry Exchange Compliment - Almost 10 Years Of Great Jewelry And Great Service
My girlfriend is getting married and we ran across this site and I wanted to share our experience. We bought our rings in April of 1999 from the Jewelry Exchange and have been extremely happy with that purchase and smaller ones too. My husbands ring is just a plain band but mine has almost 1.5 carats of small diamonds and a 1 ct center diamond with papers. Sure the rings get scratched up with wear, gold is a soft metal but we take them in and have them cleaned and polished for about the price of a car wash and they look brand new again! Next year is our ten year anniversary and I can't wait to upgrade to that bigger diamond! My husband upgrades my diamond earrings every Christmas, that policy is great cause you can spend whatever you can afford, the policy is NOT that you have to spend twice as much like one place we checked out. Go see for yourself, ask all your question up front before you purchase, we did and found everything either posted in the store or on the receipt. One year my husband couldn't find his receipt for the exchange and knew I would be looking for those diamond earrings but he went in and they were able to look it up with no problem, boy was he excited, he was so proud of himself that he pulled it off! Another part we like is that we see the same employees there year after year, for us that says a lot about a company. We told one lady that we really like that we would ask for her when we came back next and she said "that is really nice of you but if I am off that day don't worry about it, we're not on commission, you do whatever works best for the two of you."
My sweet hubby just said "I'll call to make sure you're going to be here" and he will! We have never been pressured and are always offered that jewelers thing to magnify the diamonds up close. Its true they don't have a refund policy but we have never had a problem exchanging.