DirectBuy Informative - Buyer Beware. They Are Ready To Scam You!!
PENNSYLVANIA -- I contacted DirectBuy for more information. What a mistake. They repeatedly called me worst than a credit card collection dept. Big sales pitch but no usable information. I took the bait and scheduled an appointment to find out more. They subject you to a grueling 90 minute sales presentation and force you to watch a video. They refuse to answer any questions until they complete their sales pitch. These people make a used car salesman look good. Here's the bottom line. It's not pretty.
1.) Membership fee is $5000 to $6000 good for 3 years depending on the franchise.
2.) An additional $190 fee for the next 7 years.
3.) They will be happy to finance this for you at 18% interest.
4.)You must make a decision NOW or you can't apply again for the next 7 years. Pressure tactic.
5.) They charge a 6% fee when you order. Plus shipping, handeling, freight and taxes.
6.) Merchandise may NOT be returned.
7.) The club disclaims all warranties regarding the merchandise.
8.) Only the supplier has the right to cancel an order.
9.) Repairs & Service is the members responsibility.
Do the math. You would have to spend $20,000 just to break even with the membership and fees. Above that there is a possible cost saving with restrictions. Do you really want to take a chance with all of this fine print? I don't. Here's a better way. Do a Google search for what you want to buy. Shop and compare. It's time consuming but you're not paying the huge fees that DirectBuy wants to charge you.
These people are a ripoff and want your money. Be smart, do your homework on pricing and you will come out ahead.
Follow-Up: 1/18/10. I received a sales call from DirectBuy inviting me to one of their showrooms for a membership. I repeated to the agent what you have just read. The high membership fee, the sales pitch where you are not allowed to ask questions while forced to watch a video. The additional fees and requirements. The caller was stunned with my product knowledge. He kept asking me "How do you know this?" I explained that I went to a sales presentation and wasn't buying his slick B.S. He was speechless and hung up on me. BUYER BEWARE. They want uninformed people who they can rip off.
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