General Motors Complaint - Why? - Taking Away My Vehicle
May 8, 2009
To All Consumer Advocates:
Myself like many others have lost my job.
The reason for this email is that I am leasing a vehicle from GM which I can no longer make payments on, and a comment I heard from a news reporter yesterday on FOX making a statement that “Americans do now own part of GM due to our tax dollars being used for their bailout”.
I requested help from GM, and they followed up with the following email. Why. am I getting my vehicle taken from me when myself as a tax payer helped pay for GM to stay in business?
Dear Ms. Talkington,
Thank you for contacting the General Motors Customer Assistance Center. We appreciate you taking the time to write us in regard to your request for assistance on your vehicle lease payments.
We appreciate your inquiry, but by policy, we do not donate to individuals, religious organizations, political parties or candidates, or any organization. General Motors receives a great number of similar requests for vehicle donations each year. Many of these requests are from individuals or organizations and we wish we could fulfill every one.
Unfortunately, General Motors is unable to grant this type of request. I do apologize for the hardships that you have had to endure and hope that circumstances will improve for you.
I hope this will help you better understand our policy. If you should need to contact us in the future, please call our General Motors Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Saturday from 8:00 A.M. to 9:00 p. m., Eastern Time, closed Sunday
Would some please answer me.