Ashley Furniture Complaint - Ashley Reclining Sofa is JUNK!
MORGANTOWN, PENNSYLVANIA -- If you are looking for an Ashley sofa recliner, do yourself a favor and steer clear of this manufacture. I purchased an Ashley sofa and love seat reclining set and after 6 months the padding/cushion has shifted to where your legs and back are resting on wood. When sitting in the recliners you are literally sitting in a hole. I contacted Ashley customer service to invoke the warranty and they sent out a furniture repairmen. A few weeks later I am told by Ashley's customer service that this is normal wear and tear and not a manufacture defect.
So if you are expecting your set to last longer than six months, don't consider Ashley.