Discount Tires Complaint - All Wheel Drive Scam
RALEIGH, NORTH CAROLINA -- I have been a loyal customer of Discount Tires in the Raleigh, NC area for years. That all changed this week when I found that I had a nail in the sidewall of one tire. I called the local store and they happily had two tires ready for install in a couple of hours at a reasonable price. The problem began when the salesperson told me that since my car had the 4Matic system and my older tires were a little more than 2/32nds different that the new tires, that if I drove it off the lot I would be doing serious harm to the differential. He even went to far as to have me sign a release that he had warned me that to only remedy is two purchase two more tires. I call the Mercedes service department and was informed that I ran no such risk and they had never heard anyone make that kind of claim.
I can only infer that this was a sales person trying to take advantage of me. CALL YOUR DEALERSHIP IF YOU HAVE ANY QUESTIONS!