SAN DIEGO, CALIFORNIA -- Do NOT purchase from Ann Taylor's online store if you wish to be greatly disappointed. First, their sizes aren't accurate to fit.
Secondly, they offer discounted "final sale" items but NEVER in the purchasing process do they mention that the product can not be exchanged or returned. They do not CLEARLY post or define what final sale means. It is not until you receive your purchase and in the FINE legal print does it mention Final Sale items can not be returned or exchanged. Of course by now you have made a purchase and are out of luck.
They are misleading, uncooperative when you call customer service, which they have none–they make their policies benefit their company only and offer NOTHING to the consumer.
BE warned, poor service, misleading purchases, in accurate fitting guides and poorly manufactured clothes is what you'll find at Ann Taylor (not to mention they are overly priced).