Maytag Corporation Complaint - Refrigerator Lasts Less Than 6 Years
MINNESOTA -- We purchased a "top of the line" expensive Maytag side by side refrigerator in June 28, 2002. In June 2008, (last year) we had major problems with our refrigerator....we were told it was a faulty compressor and would cost over $500 for parts and repair (our warranty had expired, of course). We had already lost all the ice cream products in our freezer, and could not wait the several weeks to get our refrigerator repaired, so we opted to junk the refrigerator and purchase a new Frigidaire and had it delivered same date as we bought it.
Last week, we received a letter from Maytag stating there was a problem with some of their refrigerator compressors and they were recalling them.....and would repair or replace at no cost to us!!!! Subsequently, I contacted the company and they refused to accept any responsibility for our circumstances. Needless to say, we are sitting here with a house full of Maytag appliances, and have found out just how good their dependability is.
Granted this is a very slow economy, and Maytag is struggling....but should not they discontinue duping us into believing their repair men are so terribly lonely because their products are so dependable?
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