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1-800-Flowers.com Complaint - 1 800 Flowers

Complaint
Review by brooklynborn239 on 2009-05-09
The absolute worst company I have ever dealt with. All day long on the phone only to talk one time with a cs representative who assured me of a delivery (they were in mexico) I received a delivery confirmation number called my mom and nothing was delivered! Do not use this sorry company use FTD.
Comments:
Posted by DebtorBasher on 2009-05-10:
When were they supposed to have it delivered? The day is still early if it was to be delivered today.

If you want to reach a live represtative...call 800-716-4851 and enter #2 at each prompt. You'll be able to speak with someone, instead of automative service.
Posted by brooklynborn239 on 2009-05-10:
I found out today (Mothers Day) they " the florist" did not have enough flowers to make the araingment! So 1 800 FLOWERS decided to just confirm delivery instead of asking me to pick a new one. They suck as i'm finding out from alot of people and I will never use them again.
Posted by Soaring Consumer on 2009-05-10:
Absolutely ridiculous.

They are completely in the wrong to blatantly lie to you with claims that they delivered flowers to your mother that actually never existed.

Cancel the order and dispute the charges. 1-800-Flowers deserves not even one cent of your money, even if anything does show up.

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