Thrifty Complaint - Thrifty Ripoffs - March 2009 Rental Car
ORLANDO, FLORIDA -- Do NOT ever rent a car from Thrifty -- they totally ripped me off in Orlando -- charged me for insurance I explicitly said that I didn't want (unfortunately, I trusted the clerk would input what I requested, and initialed on the little, hard-to-read computer screen based on what I told her -- and then when I turned the car in they said I "agreed" to pay more than $50 more than I actually agreed to pay!
Their "customer service" department is a joke.
Previously (in Rhode Island) they had also tried to scam me with the pay-ahead fuel option (where they tell you not to re-fuel when returning car), and then tried to charge $6 per gallon.
Too bad -- I used to be a loyal customer!