Lowe's Complaint - Bad Window Installation
RICHMOND, VIRGINIA -- It took three trips to the store to find the lone competent salesperson, and that should have been a clue. The installer did not change the balance as ordered as he replaced the window, which lead to it falling out the first time it was to be cleaned. Store personnel could care less, and said they would reschedule the installer when available, leading to the lack of a window in my home. poorly trained salespeople, installers trying to beat the company by not doing the work, and absolutely the least customer service at store level.
Makes me wonder why they are in this business if they can't do it. must be incompetent senior management to let this go on.