KitchenAid Complaint - Superba Gas Range is NOT Superb!!!
WISCONSIN -- We bought a KitchenAid gas Superba freestanding range in 2004. Our previous $750 Kenmore range was so under-powered that it would not boil water. So we spent $1500+ for the KitchenAid expecting cooking bliss. The burners are work great, but I quickly learned what a stupid idea it is to put a flat black glass top on a gas range: It's impossible to keep clean and in the event of a boil-over you really have a mess. We have tried everything to clean the surface and about the only way is by using a razor blade. Never again will I buy any stove with a glass top! The convection fan is a joke since it actually takes far longer to cook things with it on than with it off. The oven has always been hotter on one side and I've never been able to bake more than one tray of cookies or one pan of muffins or one casserole at a time without having part turned out burnt and part still doughy or uncooked. We've had lots of problems with getting the stove to light, then a big POOF of flame when it did, and finally it won't light at all. It is a poorly designed POC with the electronic oven controls in the front where they are subject to oven heat, spills and splatters. They sure don't build ranges like they used to. Now nearly every range is loaded with electronics, so I guess if you get five years from one, you should consider yourself lucky.
Have been researching ranges since my oven bit the dust three weeks ago and am debating whether to spend $3500+ for a well-build manual range without electronics and hope for the best or to get a cheapy range, expecting to throw it away in four years. Either way, I'll never buy another KitchenAid product. Their mixer is great, their ranges are junk.
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