Reliant Energy, Inc. Informative - Maybe It Gets Better
I don't know if this provides any comfort to any Reliant customers. But they just sold off the residential division of their company. I am a stock holder. Not sure who picked up the 140,000 customers, but hope it gets better for all of you.
Sounds like they're running things on the cheap. And maybe they knew the residential customers weren't going to be around long.