Electrolux Complaint - Electrolux Is Not A Good Product And Company
MONTREAL -- We purchased a 2008 SIDE BY SIDE IN COUNTER DEPTH. Refrigerator w/icemaker for over $3000.00!!! Guess what the ice making system has failed on many occasions since then, the appliances were bought at SEARS and they have come to repair it almost 6 times so far... The new appliances are electronic and managed by computer chips, so no mechanical failures here... service people DO NOT KNOW what to do with them, since software problems are ERRATIC and momentary at times... they have trouble pinpointing the problems.
Electrolux HAS NOT answered ANY REQUEST, they obviously DO NOT CARE about customer complaints and SEARS just keeps on coming to fix the darn thing OVER AND OVER and waisting money and time.
I cannot believe the issues with a BRAND NEW high end fridge and the issues with service.
I have been told by different technicians that ALL products are prone to failing, including stoves, m dishwashers and so forth, anything with electronic components commanded by computer chips will eventually fail. How costly is it, just for the refridgerator main board, we are talking over $550.00 !!! and that does not include labor costs... so imagine that!
I would THINK TWICE about getting these and WE WILL NEVER BUY ELECTROLUX PRODUCTS AGAIN!
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