FromYouFlowers.com Complaint - Horrible Experience - Order Flowers For Mother's Day - $50
Anyone who plans on getting flowers for a dear one should avoid this merchant! On may 6, I fill up an order online to deliver flowers to my mother on may 9, a day before mother's day and the order neither arrived on may 9 or 10. I had it delivered a day earlier for fear of this kind of situation and still they fail to deliver!
I called customer service about 9 times that day and they say a different story each time I call. They promised to deliver the flowers within 2 hours after I talked to them and until 8pm of may 10 I was calling them to demand an explanation why it has not been delivered and the customer service always have "high demand/high volume" as excuse. One of them even said that the latest would be Tuesday, may 12. Great! And one of them even told my husband that we were lucky we are only paying 50 bucks!
They were not apologetic at all! I wish I could have read reviews about them before I ordered. And to think that our company endorses them! And because it has become so frustrating and to avoid further dealings with them, I cancelled my order. They were simply horrible!