Toro Parts Complaint - Beware Of Toro Parts
Bought a used Toro riding mower, Model 71199, which needed a blade, blade stiffener and belleville washer. This last part puts pressure on the blade and acts like an override clutch when hitting something solid. So I ordered these parts, with a 20% discount and 50% off shipping. The 20% off the parts price didn't work although the 50% off shipping was granted. But the real problem was that the plastic sack with a label claiming to have belleville washers, part no. 2390-465, contained two lock nuts, about 7/16, nc. There is a difference!
But Toro parts does not have a toll-free number and from my experience asking about the missing 20% discount, does not answer email either unless it includes a valid credit card number.
Knowing what I know now, I would have gone to the local Toro dealer. And now I know why the person I bought it from replaced it with a John Deere.