North American Bancard Complaint - Terrible Company
Terrible company. I wish they go bankrupt very soon. The sales representative offered a good rate to us, then the nightmare started from here. When we have the first statement, the rate is much higher than what we have been offered. And, there was annual service fee. We never heard from the sales representative that there was a annual service charge. We called in and asked about it. The customer representative asked us to carefully look through the contract again. The annual service charge fees and the hidden higher rate that we could barely see it were there. We told them that the rate was not this when we sign up the contract. They said you've signed it, that meant you've agreed. We are really pissed, then we told them to terminate the contract. They said that I have signed up for 3 years contract already. If I will have to terminate the contract, we have to pay $2100 cancellation fees. If someone wants to file a lawsuit class action to against this company. We are in!!