Magellan GPS Complaint - MAGELLAN DOES NOT STAND BEHIND THIER PRODUCTS
DES MOINES, IOWA -- I purchased a magellan 1212 GPS unit, had it one month. Pushed the screen to mute voice directions and the cheap screen cracked. There was absolutely no abuse or rough handling just a normal push of the finger at the edge of the screen where the mute buuton is. This is a product defect. Magellan said since there was physical damage too bad you broke it. No apoligy for a piece of crap product that wouldn't last a month! Oh they did offer a "refurbished unit" (Used) for $180 plus shipping. I only paid $89 for it locally at Costco! I now have a unit that won't do anything but sit on my desk at work with a sign on it for other's to see the quality of Magellan products. I will also take it to swap meets and presentations I attend for work. DO NOT BUY PRODUCTS FROM THIS COMPANY!