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Jordan's Furniture Complaint - Unbelievable - Dinning room set
Dinning room set - Complaint
E. TAUNTON, MASSACHUSETTS -- On 4/20 I purchased a dinning room set complete with buffet. On delivery I noticed stain spots in the finish resulting from stain hitting the unfinished surfaces. I photographed the affected pieces and sent the photos to Customer Service asking for a reasonable price reduction if I were to keep the set. CS told me the spots were"antiquing" and that all the furniture of this make had them. I've finished furniture at home and can identify sloppy work. I told CS I didn't buy it.
How could a store knowingly sell defective products
from Malaysia with no quality control in the pipeline? I asked them to pick up the set and issue me a check for the amount I paid. I will not accept a store credit. Goodbye Jordan's
How could a store knowingly sell defective products
from Malaysia with no quality control in the pipeline? I asked them to pick up the set and issue me a check for the amount I paid. I will not accept a store credit. Goodbye Jordan's
Comments:
Posted by KenPopcorn on 2009-05-14:
Did the display furniture have spots? I would think that would tell the tale.
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