Wal-Mart Complaint - Self Checkout Mistake
MADISONVILLE, KENTUCKY -- My daughter was accused by Walmart of shoplifting less than $4 of merchandise at the self checkout. She had purchased $60 in merchandise not realizing she had not scan the item. She was stopped at the door and arrested for shoplifting. She was NOT given the opportunity to correct her mistake. The police were embarrassed to have to arrest her but the Loss Prevention Specialist demanded it. He said Walmart had a zero tolerance policy. We have since learned that is not true. DO NOT USE THE SELF CHECKOUT AT WALMART OR YOU COULD BE NEXT!!!
IF A CLERK HAD FORGOT TO SCAN AN ITEM YOU WOULD BE ALLOWED TO PAY FOR IT, BUT IF YOU(WHILE PERFORMING THEIR JOB OF CHECKING YOU OUT)DO IT???