Home Relief Services Complaint - Thieves on the run.
LOS ANGELES , CALIFORNIA -- My parents contracted with HRS in
August 2008. I spoke to a female representative from the company myself, so that I could be aware of the situation. They paid a total of $1895.00 with the full understanding that $495.00 of this fee was non-refundable. The female rep, I believe owns HRS, I will go down town LA and research that at the end of next week. The person female that was "supposed" to be doing work for my parents now has a new name. Dynamic Business Solutions, and I am 100% positive the she has relocated to Anaheim, and bragging about her new location. This person, that was originally working for HRS, but claim that she left them, but as a "courtesy" to my parents, she took my parents fill with her to completed what she had started. Right! Since I had spoken to her from the onset of this crap, I have made several attempt to speak to her by phone. She did answer twice, "I'll call you right back, I have some exciting news", is what she said both times. Of course she didn't. I then sent her a certified letter requesting a refund, but she did not sign for it. I them wrote her a Pitt bull, not so nice letter and faxed it to her and before I walked away from the fax machine, the home phone was ringing. A little fear I expect, but she dodge the truth once again and claimed that she and someone else will call me back on 3 way to explain all of the progress made. I requested copies of all of the documentation that she has generated during this process, and do you know what that "B" said. She said that their was no paper work or documentation and the everything that she had, she sent it to another party that was at the bank being work with. Wrong answer, looks like the pitt bull is going to have to bite! I know exactally where she is moving to.