North American Bancard Complaint - Worst Credit Card Processing company in 30 years
BIRMINGHAM METRO AREA, ALABAMA -- Their risk assessment dept. dropped me after several heated exchanges with their reps over the amount of my charges and then they wanted to charge me with early termination fees after dropping me. I finally convinced them and after contacting AL Attorney General's office, that their behavior was unethical. I then tried to get them to send a sticker to place on the box to send back their terminal. NONE of their phone numbers will connect from my area while I can freely call anywhere else in the USA. They have sent the bill for the terminal, over $500, to collections and to whom I have tried to speak and they just flat out don't want to hear that NA Bancard's numbers don't work. I have been trying for 6 mos. to reach them including last three days and no numbers work from here. I have one number in risk assessment which works and cannot get this lady to call me back. It is so frustrating and mind-bending to deal with people like this. I have a processor now, Priority Systems, from whom I've had no problems and their customer service representative is actually polite!!!