T-Mobile Complaint - Never get what they promise you. False advertising, Bait and Switch,
FREMONT, CALIFORNIA -- Signed up for another 2 years.
1. T Mobile Hot Spot@Home (linksys) router. T mobile tells you one story and the opposite is true. It has been 8 months and now on my 3 router and 2 set of sim cards. Hot spot phone all of them will cause static and not work properly withing 10 feet of the router. T mobile said I could return and cancel the service with no termination fee and now they tell me they will charge for termination fee.
2, In 8 months I have spent in excess of 330 hours on the phone with T Mobile. They tell you one thing and it turns out not to be true. BAIT AND SWITCH TACTICS.
3. Excess charges for returned failed equipment when new phone are much cheaper.
4. Termination charges will be done unless you record the conversation with t mobile to prove it in court. HE SAID SHE SAID. PROTECT YOUR BACK SIDE WITH THIS GERMAN COMPANY.
5. Company stores are manned with people with IQ's of less than 100. Again protect your self and carry a tape recorder or video Camera. HE SAID SHE SAID rule applies.
6. Class action suit has been filed and agreed to on ETF early termination fees including prorated fees