Europe Car Dublin Airport. Complaint - Ripped of by Europe Car @ Dublin Airport.
UNITED KINGDOM -- Cousin Booked a Car through Europe Car Dublin Airport from the USA.. I travelled from the UK to meet up with them.. Europe Car would not accept a US Credit Card for Insurance purposes,
(although US card accepted online for actual rental)
I used my UK card.. I was advised by the operative, that if the car was returned in the same condition, I would receive the payment for the Isurance purchased... Wrong.. The car was returned in the same condition as on the day we hired it. Was assured by the chap who gave it the once over etc. that as the car was fine, my card would be reimbursed for the £273 they deducted from it.. Wrong again.. after numerous calls to Europe Car in Dublin, I was advised by another operative that they don't reimburse for Insurance... end of story... Forgot to mention, the car we hired was scraped and scruffy, like this company.
Dont book a car through Europe Car..