Kentucky Fried Chicken Informative - Message From A KFC Manager Regarding Coupon Problems & Rainchecks
MANCHESTER, TENNESSEE -- Hello,
I'm Jamie an Assistant Manager at Kfc. I know there have been a lot of issues with the free 2pc. meal from Oprahs website and I'd like to explain why. The day Oprah put those coupons on her website it was working fine until later on that afternoon. I was told to make sure every coupon had different barcode or it was a copy. We were not allowed to taked copies. After receiving several same barcode coupons I got on website myself printed one had same barcode as the others I'd been getting. I alerted all Kfc's in my region and All my manager's in our area so that everyone would know barcodes are coming in the same and to honor them. Oprah's website said "due to overwhelming downloads, the website is having technical difficulties". Her website was not prepared for the amount of downloads she received which also caused problems for KFC. This meant everyong could make as many copies as they wanted of the same coupon. People were doing this and this is why a lot of KFC's were running out of chicken. We didn't even have enough for the paying customers. This is where the raincheck coupons come in to the deal. You only have to take coupon to any kfc, fill out short raincheck form, we send it off in the mail for you, you receive free drink for inconvenience, and we are very sorry it didn't run more smooth. We are still honoring coupons but in a different way with rainchecks. We are doing the best we can to keep up with the high demand of our Grilled Chicken.
Please give us one more chance. The grilled chicken is amazing. I eat it everyday on break. lol. We will try our best to get out the new free meal coupons to you in the mail a. s.a.p.
Again we apologize.