Sears Informative - Toll free questions
I called toll free for latest automated account information. A live associate picked up to try to sell me extra features. I politely declined. I asked why the interest rates keep climbing when I always pay on time for many years. He transferred me to the manager who answered by disconnecting me. This typical DISDAIN toward a polite and faithful customer is obliterating what little confidence we consumers had left in our tattered economy and declining civilisation.
...way to go, fat cats.