Chase Manhattan Bank Complaint - Satanic Thieves. Let them go down in flames.
STAMFORD, CONNECTICUT -- I am filled with outright hatred for Chase Bank. I have two accounts with them, one a business Visa with a 12,000 limit, one a personal Visa with a $2,000 limit. I almost never carry a balance with them, except for this January when I charged $4,000 on my business Visa for office furniture. I was looking at my bill one day and realized that they upped my interest rate to 29.9 percent. I called, and they wouldn't tell me why. Of course. They said there was "nothing they could do". What a surprise. It's particularly interesting, because my credit score is in the mid 700's and always has been. So I paid it off in full, immediately. I almost never use it now because I hate them so much. But I received my current statement today, and my balance from last month was $480, and my payment to them was $430. So, inadvertently I had a $50 dollar carry over balance to the next month. They charged me almost $30 in finance charges on a $50 dollar balance.
So, I called and they customer service person said that if you don't pay the entire balance in full every month, they charge you finance charges on the average balance of the ENTIRE months purchases, even if you paid 99.9% of them off, in full, including the purchases made in YOUR MOST RECENT CURRENT bill that were not part of the last statement. So, if I pay even one penny less than the entire last statements balance, I will be charged interest on the daily average on every purchase for essentially two billing periods.
Sounds confusing? You bet. Unethical? Yes, and I told him so. Of course his response was a stony silence. I guess he has to respond this way, he gets his paycheck from Chase. That must be one heck of a way to earn a living, rationalizing complaints by furious customers who have been repeatedly screwed by their employer.
Let me reiterate. I was charged $30 in interest for a $50 dollar carryover balance.
So twice scorned, shame on me. I'm done. I will never charge one penny on either one of my Chase cards. I had a car loan with them, I'm paying it off early. I will never use Chase for ANYTHING again. My company will never take a loan from them, never use them for business checking, nothing.
EVERYONE THAT CAN SHOULD TERMINATE ALL BUSINESS WITH CHASE. THEY HAVE COMPLETE AND TOTAL DERISION FOR THEIR CUSTOMERS