Continental Airlines Complaint - Check In
SAVANNAH, GEORGIA -- Today I went to Savannah Airport to fly to Philadelphia, PA. I was at the airport a hour before the flight which is plenty of time at a small airport. I waited and waited at the Continental Airlines check in desk no workers were in site so I went to the next desk. Finally some worker comes over to the Continental Airlines check in desk and tells me I can not get on the flight. She said it was cut off a half hour before the flight. Now it was four minutes after the cut off time. I explained to the women that if she had been at the desk I would have made my flight. The women told me I was a LIAR and started a fight with me. Never in my life have I seen anything like this. I asked to speak to the manager he comes over by this point the flight is leaving in 15 min. so I knew he couldn't get me on. I asked what their names were because I thought Continental Airlines had a right to know that their workers treat customers. The worker and manager said they don't have to and they will not give me their names. So needless to say the wonderful workers got me on a flight leaving seven hours later. Continental Airlines JUST LOST A GREAT CUSTOMER! I WILL NEVER FLY WITH THEM AGAIN THEY ARE A DISGRACE!
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