Chase Manhattan Bank Complaint - Stringent Late Fee Policy
I am a fervent Quicken user and maintain all my accounts on-line so when I noticed a new transaction from Chase for a late fee it took me by surprise. I use me Chase cards only as a back up if Amex is not accepted so I carry minimal charges which I pay in full each month.
This month I never rec'd a bill for my Sony card and called imediately after finding the late fee. To my surprise they would not take back the late fee saying that since the bill they said was sent was not returned that they had no recourse but to bill me the late fee.
Based on this $29 charge I have closed all accounts: credit cards, savings, or checking even closely related to Chase Bank. I will add'ly not purchase Sony or Amazon Products and services again as part of my experience with Chase.
If you are having similar experiences with Chase, do not limit your venom to them alone especially if they are putting someone elses branding on their card. Go after the companies using their services as well, since it was that company that established your relationship with them to begin with.