Goodyear Compliment - Blow Out on Steer Tire of 43 foot Monaco Executive Motorhome
We had a left fron 295 X 22.5 Marathon LHS Steer tire blow out with catastophic failure of the tire. We picked up as much of the tire fragments as we could find, took pictures of the remaining tire, wheel, fender and other damage, marks in the road and where the marks started and where the motorhome came to a rest.
We turned all the pieces and copies of the photos into a Goodyear company store along with estimates to repair the damage, etc. The company store then in turn submitted the information to Corporate in Akron, OH.
A short time later we received a call from Goodyear's adjuster, who said they were issuing a check for the costs of the tire replacement and the damage to the motorhome.
So, I think that we were treated very well.
I think that the key is to supply all the information that you can, tire fragments, photos, date codes, proof of purchase date, etc. You can't just say a tire blew out, without the evidence of what took place and expect a company to rool over and pay on just your word: to many people are should we say not on the truthful side, so caompanies have to follow guide lines to protect themselves.
We had a similar experience with a Bridgestone tire on a car hauler trailer a couple of years previous to to the steer tire failure and follwed the same steps and received payment for all the damage to the tire, trailer, etc.
If you follow the few steps that we took, I think that you will be paid what you are due.
Give the companies information and help in processing your claim for reimbursement!
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