Mexicana Airlines Complaint - Mexicana - Greedy and Unfair
We were supposed to go to Cancun for my brother's wedding in June but since the swine flu hit, nobody wants to go. We are trying to change our flights to another destination but the airline (Mexicana) is asking for $100 change fee..they are only changing flights from Apr.24 - May 15 with no change fee..before it was May 6..They are only extending this window for 9 days...while other airlines have it till August or further.
And do not book online..I know it's easier but there is hardly any flexibility... my brother booked his flight through a travel agency..and the travel agent was able to change him with no fees even though his carrier window only extends till June 31st.
I booked online..They want me to pay Mexicana $100 per ticket .... I am never booking Mexicana again!!