Bob's Discount Furniture Complaint - Don't buy from BOB - Couch
NEW JERSEY -- Bob's discount furniture delivered the wrong couch, scratched my new hardwood floors, delivery guy refused to take the wrong couch back the same day, never called with a delivery time before arriving (arrived unannounced both times, I had to wait a week for the replacement couch, and customer service left me on hold forever and couldn't help. They won't repair the scratches in the floor. The furniture wasn't that "cheap" and now I have horrible scratches in my new floors. It has been a nightmare dealing with Bob's furniture.