Sonic Industries Complaint - Tip if you eat out...
DALLAS, TEXAS -- Mimi C. Says: Your comment is awaiting moderation.
May 19th, 2009 at 8:51 am
Greed abounds. The federal government says that “tipped” employees (even if it isn’t done by many of you very often) do not have to be paid minimum wage. Here in Texas, most Sonics pay 3.13 to carhops. And most of you think that Sonic employees don’t deserve to be tipped? You wonder why you get bad service? Try tipping. You see, McDonald’s, Hardee’s, etc. don’t have a tradition of tipping, and consequently, they DO receive the hardly adequate minimum wage. The employer takes advantage of the law, and though they know that Sonic canceled credit card tips on their new machines, they take advantage of the car hop and lower the wage, knowing many days they don’t make this minimum wage. We believe that Sonic canceled the credit card option to prevent theft, which does occur EVERYWHERE….but the solution is not to cancel the credit card tip option. You prosecute the thief. People steal everywhere. What if a clothing store shut down because they wanted to control theft. Stupid, huh? Sonic needs to bring back credit card tips, which would improve service, believe me. What kind of employees are going to stay working at Sonic for 3.13 an hour (that’s all most servers in restaurants get also). It is hot outside, and with everyone running their vehicles incessantly (why?) you can’t believe the heat. Sonic is quite a bit more difficult than you would think, that is if you do it right. Ever tried skating serving food? The other aspect to good service is a good manager. Carhops don’t have control over a poorly run store, where the manager under-hires to put more money in his pocket. You love Sonic? I do too, and was one of their top employees, but won’t go back unless they change the credit card status. I’m one of the best (been tipped 100. dollar bills, believe it or not) but now am only worth 3.13? Customers, stop taking advantage of this credit card situation, and TIP, in cash or don’t eat there. Call the company to re-engage the credit card situation to get back all of us good employees (years of experience). Your phone calls will work, eventually, and then, you will get great service at many Sonics again. Until then, stay away. Nobody wants to do their best if they are only getting this little amount. Remember, you don’t have to tip if the service is not adequate. Running in and outside is very different from working in air conditioning. Sometimes, it is almost unbearable.