Apex HDTV Complaint - Apex HDTV died after 8 months-defective. Consumer beware HDTV's are not created equal!
CHARLOTTESVILLE, VIRGINIA -- I purchased an Apex model LD1919 HDTV for $250 at the end of Aug. '08. Early May '09 it died. There is no picture. I googled this Apex model and found that there are legions of Apex owners who are having the same problem. Some of them had this happen at 6 weeks of owning this TV which is reprehensible.
Apex is jumping into the HDTV craze and taking advantage of consumers by manufacturing a TV that does not last. I now see a site that sells refurbished LD1919's which is further proof that this model was defective from the get-go. If so many sets need to be refurbished--something is clearly wrong. The message is that Apex is rushing their products to market to catch the wave of the HDTV sales but their products have shoddy parts which fail!
I called Apex Customer Service line and a man from India tried to help but he was very hard to understand. He tried to help by telling me to turn the TV off, wait and then turn it back on but it did not help so clearly, this Apex TV is a goner. I asked the CS representative what were my options and he said that if I wanted it fixed, I'd have to send it to Apex and also pay them $50 for labor. I declined.
I googled Apex repairs and found repairmen warning consumers not to send Apex these sets to Apex for repairs because they will install the same electronics board that failed in the lst place and the consumer will be out; 1)shipping cost and, 2) $50 because this Apex TV will fail again.
Companies like Apex which create junk electronics that fail within an unreasonable time frame need to be stopped. How many thousands of these Apex TV's were sold and now may end up in a landfill if not properly recycled? This was a total rip-off and this model should have been recalled.
In this day and age when new electronic products enter the marketplace it seems like every 10 minutes, it is necessary to help consumers avoid those that will quickly turn into junk due to cheap manufacturing parts that cannot go the distance. Charging $250.00 for the use of a TV for only 8 months is criminal!
There needs to be a national website so that consumers who are ripped-off can report the product and company who created a defective product. Consumers could then view this information before buying ANY products from those companies who are selling electronics which fail-too quickly due to defective parts making them obsolete.
The only way to stop companies from manufacturing and selling junk electronics is for consumers to vote with your dollar.
I for one will never buy an Apex brand. I hope that other consumers will take this warning and avoid them as well. I own two Samsung HDTV's and they have performed extremely well.