Kentucky Fried Chicken Complaint - Grilled Chicken In Stock For Purchase, But Not For Coupon Bearers
CHICOPEE, MASSACHUSETTS -- Regarding my experience with the coupon for free grilled chicken, there was no shortage in that they had grilled chicken in stock, but only for paying customers. You could buy it right then and there, but could not use the free coupon. Instead, coupon bearers were given a form to fill out which indicated a rain check would be mailed for use at a later date. The instructions on the form indicated the customer could either mail it to the indicated address, or hand it in at the counter. However, the customer was then told that they couldn't hand it in at the counter, that mailing was the only option.
What's more, in retail at least, a rain check is only used to honor a sale price on an item that is currently out of stock due to unforeseen circumstances. The fact is that the advertised item, in this case grilled chicken, was in stock and offered for immediate purchase, but not for coupon bearers.