Lifemates Complaint - Beware: False Claim In Regards To The Quality Of Their Database
Complaint
Review by MTL on 2009-05-21
MONTREAL -- I signed up for Lifemates to meet high profile individuals outside of my usual network in September 2008.
Without wanting to sound superficial, I am a very social individual with a high profile job, good looks and a great personality. I own a beautiful condo in one of the best part of the city, drive a nice car and I must say that I have no problem meeting people. I thought I could use some help because I kept meeting the same men in my social activities, most of them were not really available.
The Lifemates representative I met with twice assured me that the level of single men represented in the agency were matching my profile perfectly. I signed on thinking it could be a regular business deal where I would pay a high price and receive great service in return. Because of my professional background, I am used to quality service and to dealing with company who deliver on their claims.
I have never been more wrong than with Lifemates!
I had made clear before purchasing the services that I considered I had a lot to offer and that I was hoping to receive the right consideration. Right from the beginning, I told them that if they could not deliver the goods, I would prefer for them to be honest. They told me they would satisfy my needs.
WRONG AGAIN!
In November, I sent a request to cancel my subscription which had covered for more that the services I had received at that time. After 3 matches (one of them I never actually met because he kept postponing the meeting), I contacted [snip] who refused to cancel my subscription telling me that now that she was personally involved in a conversation with me, she would make sure my requirements were met.
WRONG ONCE MORE!
I was set on 3 more dates that were horrible. I will spare the details because the men that were introduced to me were such caricatures and should have never been introduced to me. Even an idiot can take a look at two photos (which they have access to and not us) and see the match will not work. I sent one more note to [snip] in May 2009 asking her if the company image was more important than profit. No response¦
3 weeks passed... no feedback...This is how serious they are about providing great service.
I am thinking that for all of you out there looking for help in finding love. Lifemates is not the right choice. The services are far from the level one can expect for the price paid.
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