Sony Style Complaint - Do Not Use Sony's Free Delivery

Review by Artbom on 2009-05-21
NYC, NEW YORK -- Ordered a 46" Sony Bravia LCD that had free shipping form Sony Style. Sony used DB Shenker for delivery service and is supposed to be to your doorstep. We live in an apartment and I spoke to the customer service contact for the delivery service when arranging the time and they assured me it would be delivered to my apt doorstep. Sure enough the deliver guy came and was going to leave the TV on the street. My wife had to beg him to help get it into our building lobby. She then had to drag it to the elevator and apt all on her own. The guy also had the nerve to threaten her that if he got a ticket while supposedly helping, we would be responsible for the ticket???

I will never order from Sony Style again because of this and if I was present I would have canceled the order all together and went to a store and picked it up myself!
Comments:3 Replies - Latest reply on 2009-05-21
Posted by MRM on 2009-05-21:
"How rude!" *in Stephanie Tanner's voice from Full House*
Posted by Anonymous on 2009-05-21:
Sony should have told you up front that these guys just drop off the units at the curb,and not inside your home.
Posted by Artbom on 2009-05-21:
Yeah, i had no idea they advertised it as "to your doorstep", i dont think so! I woudl have never ordered it there had i known. So be warned.

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