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AT&T Mobility Compliment - Good Support - Problem With Cell Phone
Problem With Cell Phone - Compliment
Tried to reconfigure my settings on my cell and apparently messed something up. Went to my local AT&T store explained the problem (would not ring). They worked for several minutes and were unable to fix and gave me the tech support number to call (OH NO!!:(.
Got home and called. 'Course got the "you will be helped when available" line :(....less than 3 minutes later a guy named Brian answered, listened to my problem, said wait a minute, and got it taken care of.
Thanks AT&T. :)Good job.
Got home and called. 'Course got the "you will be helped when available" line :(....less than 3 minutes later a guy named Brian answered, listened to my problem, said wait a minute, and got it taken care of.
Thanks AT&T. :)Good job.
Comments:
Posted by Wally86 on 2009-05-21:
Wow they do not suck that bad after all. (VH)
Posted by littleyaya on 2009-05-21:
I've always experienced good customer service with AT&T. Good review
Posted by madconsumer on 2009-05-21:
i love my at&t services!
great review.
very helpful.
great review.
very helpful.
Posted by BokiBean on 2009-05-21:
Hey nice! I'm shocked and pleasantly surprised!
Posted by Ponie on 2009-05-21:
Glad you took the time to write a complimentary review. Had that happened to me, it probably would have been because I forgot to charge it. I'm so technologically challenged. Few years back, my Sis and her family were visiting me. We went to church Sunday morning. After the priest gave his usual greeting he made the announcement that all cell phones were to be turned off. I looked at my niece with my deer in the headlights look. She quickly grabbed my phone out of my jacket pocket and headed for the vestibule to turn it off. The priest said: 'Now, that's a good girl.' I turned a deep shade of crimson. Whenever I get a new phone now, turning it off is the first thing I learn on it. VH
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