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SeattleCoffeeDirect Complaint - Ripping People Off - Coffee

Review by kangaroo48 on 2009-05-22
MONSON, MASSACHUSETTS -- Unauthorized charges on my credit card. I to was suppose to pay only $5.00 for the promo offer of 2 bags and 2 mugs and a travel mug.. Turns out they stole $25.00 plus 2 days later charged my account an additional $38.95. I never received anything from them.

To stop the charges I had to put a block on them from my bank, cancel my card and have a new one issued.

They answered my email and said they would refund the money. They NEVER did.
People beware, do NOT do any business with this company! Here's there email. Good Luck. hope this helps someone.

Jberman@seattlecoffeedirect.com
Comments:5 Replies - Latest reply on 2009-05-22
Posted by MRM on 2009-05-22:
┌∩┐(°_°)┌∩┐ Heres to you, SeattleCoffeeDirect, for scamming "Kangeroo."
Posted by Anonymous on 2009-05-22:
What a load of crap,no not the coffee.Keep on these guys and hopefully you will see your refund...
Posted by Soaring Consumer on 2009-05-22:
Did you ask your bank if they could reverse the charges?
Posted by Anonymous on 2009-05-22:
From their website, seems pretty clear:

Take 5 For $5 Each
The world's finest micro coffee roasts sent directly to your door twice each month!Act now and get 2 new Stainless Steel Coffee Tumblers, 1 set of new 14oz. Coffee Mugs and 2 Gourmet Bags of Coffee with FREE SHIPPING!

See details and terms:

Never miss an opportunity to save on your favorite coffee with SeattleCoffeeDirect.

100% Satisfaction Guaranteed. Cancel at any time.

Your initial order will be shipped to you within 10 days of your ordering. Please wait at least two weeks from order placement to receive your initial order. Cancel anytime by calling 888-217-CAFE.

SeattleCoffeeDirect.com is proud to offer you the best prices on the highest quality coffee from all over the world. We ship a variety of flavors straight to your door, ranging from our Gourmet House Blend to beans found only in exotic locales. Our goal is your complete satisfaction.

The total cost of your initial order will be $25.00. There is no additional charge for shipping.

Select your coffee selections from over 30 varieties from around the world. We are always adding new roasts to our selection. Check back regularly for the latest varieties.

Semimonthly Program: Twice a month you will receive a package with 2 bags of coffee and will be billed $12.50 per bag of coffee, plus $6.98 per bag for shipping and handling. Your total per shipment will be $38.96. Feel free to log into the site and modify your selections at any time. This will allow you to vary your coffee each shipment or stick with what you love. You control what you get.


Posted by Anonymous on 2009-05-22:
Go to Costco and buy a huge 2.25 lb. bag of Magnum Coffee for $15. No S&H, lots of flavors and it tastes great.

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