Cricket Wireless Complaint - How To Get Customer Service From Cricket
LITTLETON, COLORADO -- I have a friend with cellular service through Cricket. He asked if I could help with a payment prior to his leaving town for the holiday.
I agreed, should be simple. I located a store within 5 blocks of my office and wanted to go in and give them money. :) No dice, the customer must be there. Okay, so he could meet me and we could go in and pay. I wondered if I could give a personal check and called the store. No human answer, they could take payments over the phone, but one must go into the store to set up the account. Since I had a question, I was referred by a machine to a customer service number. Dialing that number resulted in "we have an extremely high volume", call back later followed by a disconnect. Holding was not an option.
The customer, (my friend) managed to get through on his cell phone, no, no personal checks could be accepted, just cash or credit card.
Makes me really want to change from AT&T to Cricket.