Hotwire, Inc Complaint - DO NOT USE HOTWIRE - IT IS A SCAM
CALIFORNIA -- Hotwire.com is a complete scam. They advertise the "Lowest price" by not telling you what you are buying snd having you commit to non-refundable, non-alterable transaction. You will commit to a purchase (in my case $1433) before you know what you are getting. What I had purchased was not what was described, seconds after committing to the transaction and knowing what I booked I realized I could get a much better price directly from the hotel, Expedia, Orbitz, Travelocity. Also, I could have booked a much better hotel in the vicinity at a better price. But you cannot cancel or change the transaction. I immediately filed claims with their nonexistent "double-difference" guarantee. You will commit to a transaction in which you don't know what you are getting, it will not be even close to the best price, you cannot get an human interraction from Hotwire, the "double-difference" guarantee does not really exist. DO NOT HIT THE SUBMIT BUTTON. DO NOT FALL INTO THIS TRAP.