Conn's Appliances Informative - Beat Conns - Defective Product or Medical Issue prevent payment
If you buy a product from Conns and its not working properly, simply call Conns 409-832-1696, the operator will pick-up, just simply ask for the Legal Department. Tell the legal department that you are hiring a lawyer to represent you in court. Ask the person for their name and extension number. Ask them who should the citation be issued to?
Ask them if they have notated your account properly that your product was sold to you defected?
*More than likely Conns Legal Department will not sue you on default payments if its notated properly that the product was sold defected and you have not gotten proper service on it. Call as soon as you feel your product is not right.
Also, if you have a medical issue that is keeping you from making payments make sure you tell them the exact medical issue. Conns do not like to notate cancer, hospital, death, shot, fire, etc. Because this will keep the attorneys from pursuing it as a legal matter. Listen to me! Always call this number and ask for the legal department and give your exact medical situation. Do not talk to LDRT-Legal Dispute Resolution Team, they do not care! You want the Legal Production team. Have Legal repeat to you what they have notated in your notes. Never settle for the terms "medical issue" or "health issue". Tell them what you want it to say, its your account.
*You have a 99% chance that your account will never go to court. You may get a demand letter, sue letter. If a case is filed, more than likely it will be dismissed.
*THEY WILL SEND YOU A REINSTATEMENT LETTER, BUT NEVER SIGN IT. Another smart move is to have the Post Office send your mail back to them as Temporary Away. Don't answer the phone, do not have your name on your voicemail, tell neighbors do not answer questions concerning you, other than you moved to Mexico. LOL. Conns will call you from personal cell numbers in your area, don't answer the phone. They won't leave a voicemail, they will wait for you to call the number back and say Hi.... this is Conns. You simply state, I don't know you and hang up. They have 5-10 local numbers to call you on.
It's not unheard of for people to buy a house full of merchandise and move to Mexico, or become suddenly ill, or suddenly die. They won't sue in Mexico or a dead person! Also, never say you are married, they will harass your spouse...Never say you are married, they will harass your spouse.
Don't take my blog as a means of legal advice, contact a lawyer. This is my sole opinion, just in case you have someone that try to retaliate. There are plenty lawyers right now sueing Conns for harassment, record your conversation and call one today.
I almost forgot. If you have an unauthorized payment on your account, call the Legal Department and tell them. For sure they will not sue. Fax proof to Legal Department fax number. Make sure you get it from them.
As always, I hope you are dancing!!!!Conns can not win................