American Express Complaint - Horrible Customer Relations
VALLEY COTTAGE, OKLAHOMA -- I closed my account. Less than two minutes later I attempted to reopen the account when I realized there are some small changes that are billed to this account monthly. American Express customer account person was rude, mean and refused to reopen it. I was told there was no way to reopen it once it was closed even though I called back literally two minutes later. When I asked to speak with a Supervisor I was told there was no supervisor to speak with. I have been an AMEX cardholder for 21 years and have been late making a payment only 1 time in all those years. American Express also cut my credit 2 x in the past year without just cause.
I would love to sue this credit card company. Anyone out there interested in starting a class action suit?
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