Protection One Complaint - Theft by the Security Company
SEATTLE, WASHINGTON -- Homeowners Beware! DO NOT use Protection One.
Let's just start with the fact that it took them over a month to completely install our alarm. The technicians were unprepared when they came, had to order parts multiple times and replace faulty parts. It was a mess. Annoying, but they fixed it.
The real problem ONE OF THEIR TECHNICIANS STOLE OUR PRESCRIPTION MEDICATION!!! This happened six months ago and I finally got a call back from their regional manager today who assured me that they did an internal investigation and their technicians were blameless. Really? Our Oxycodone and hydrocodone walked off by themselves from the master closet where the technicians were working that nobody else had access too? I asked the manager what steps were taken in their internal investigation and was told that he could not provide that information. Lovely.
I would never ever ever recommend them to any homeowner. Stay far, far away from them.